Long80

Data modernization is the process of transforming data into usable, accessible, and scalable forms. Data can be used to produce insights that guide decisions to improve business performance and outcomes. Data-driven decision making is a practice where decisions are made based on data or statistics rather than intuition or guesswork. A large number of companies now rely on big data as a key part of their decision-making process. The Department of Health and Human Services (HHS) can benefit from both big data and analytics to make more informed decisions about how to serve its clients better through enhanced services, improved outcomes, and higher quality care. The data modernization transformation will have a significant impact on the way we do business and how we serve our stakeholders. The project’s objective is to provide the necessary information, tools, and resources to enable state-level health and human services agencies to modernize their data management practices. Challenges Da...

AIOps is a process of using artificial intelligence to automate and integrate workloads in order to free up time for more complex tasks by automating routine functions such as data collection, monitoring, and alerting. AIOps are also used to monitor and respond to changes in business processes or technology that can lead to operational efficiency improvements. AI has the ability to assist healthcare professionals in case of emergencies. AI can also help in managing patient care, providing medical advice, and monitoring disease progression. With AI assistants becoming more popular, it is not uncommon for patients to have a personal robot assistant at their side. The caregiver robot can provide information about the patient's health along with guidance on what treatments might be needed. AI-based Analytics in Improving Healthcare Artificial Intelligence is where the process of data analysis and pattern identification typically takes place. This data can then be used to offer pe...

Client Overview The client is one of the fastest-growing non-profit managed care organizations in the U.S. - a provider-sponsored health insurance company, that serves more than 1.2 million members in New York. The Business Situation As part of digital transformation initiatives, the client upgraded their core technology platforms and wanted to accelerate software delivery to meet escalating business demands for upgraded solutions. Facing a roadblock with their entirely manual software deployment process that was time-consuming and error-prone, they had an immediate need to automate and standardize their processes. The client’s service desk was overwhelmed by the high call volumes during the open enrollment, and off-hours, leading to delays in ticket triage & resolution. The Solution A range of solutions and services was provided to address the challenges faced by the client all over. These have delivered higher operational efficiencies at optimized costs, through streamlined ...

  AI for ITOps (AIOps) results in massive cost savings and improved operating efficiency due to intelligent automation, enhanced customer experience and increased availability of services. Zero Incident Framework (ZIF) for  AI in ITOps management service  use Unsupervised Pattern-based Machine Learning to filter out noise, detect anomalies, correlate events, analyze root cause. The approach towards Managed Services leads to frictionless transition with the use of our AIOps & Automation Platforms along with existing ITSM & ITOps tools, service excellence and service optimization. The key focus is to improve user experience and reduce resource utilization by at least 40% with the help of SMART tools and the ZIF Platform.  Highlights: 30% enhancement in patient care or patient satisfaction 50% reduction in overall IT operational costs 60% reduction in MTTR on reductions 40% reduction in capital expenses 20% increase in patient consultation 95% increase in the av...

In today’s world, organizations are adopting the  cloud enablement services  and BYOD policies to empower employees, thus improving productivity and efficiency, and creating a challenge of managing identities in a hybrid IT environment. With increasing threats, there is a need to implement controlled access to critical systems and resources without affecting user productivity, security or compliance. The impact of complex IT environments Reduced security stature Lost user productivity  Poor end user experience  Mounting compliance requirements  Limited information sharing Declining operational efficiency  Increasing administrative overhead The GAVS Approach Handling these challenges requires a deep understanding of the business and IT environments of the enterprise. IAM implementations are long-term strategic projects that need to be aligned with business objectives and the fundamental business cases are important to be addressed through an IAM solution IT ...