Long80

Client Overview The client is one of the fastest-growing non-profit managed care organizations in the U.S. - a provider-sponsored health insurance company, that serves more than 1.2 million members in New York. The Business Situation As part of digital transformation initiatives, the client upgraded their core technology platforms and wanted to accelerate software delivery to meet escalating business demands for upgraded solutions. Facing a roadblock with their entirely manual software deployment process that was time-consuming and error-prone, they had an immediate need to automate and standardize their processes. The client’s service desk was overwhelmed by the high call volumes during the open enrollment, and off-hours, leading to delays in ticket triage & resolution. The Solution A range of solutions and services was provided to address the challenges faced by the client all over. These have delivered higher operational efficiencies at optimized costs, through streamlined ...

In today’s world, organizations are adopting the  cloud enablement services  and BYOD policies to empower employees, thus improving productivity and efficiency, and creating a challenge of managing identities in a hybrid IT environment. With increasing threats, there is a need to implement controlled access to critical systems and resources without affecting user productivity, security or compliance. The impact of complex IT environments Reduced security stature Lost user productivity  Poor end user experience  Mounting compliance requirements  Limited information sharing Declining operational efficiency  Increasing administrative overhead The GAVS Approach Handling these challenges requires a deep understanding of the business and IT environments of the enterprise. IAM implementations are long-term strategic projects that need to be aligned with business objectives and the fundamental business cases are important to be addressed through an IAM solution IT ...

The pandemic started with the shutting down of workplaces to control the spread of the virus. Z-Desk ensured continuity of businesses of the clients via remote access to desktops, laptops or any other devices capable of RDP. Desktop Virtualization to many organizations is expensive as well as complex. Z-Desk was conceived to challenge such status-quo. - Z-Desk is hard agnostic and simple to deploy. - Z-Desk gives an unparallel user experience. - It is a secured and an “all-inclusive”  Virtual Desktop Infrastructure (VDI) solutions . Core components of zDesk: - Hypervisor - Connection broker - Orchestration - Management and control layer These components are generally not integrated into a typical VDI. These generally tend to be a part of a multi-layer architecture. The typical VDI’s face a lot of issues like: - Its management layer requires a dedicated hardware - It requires separate installations for feature m...