zDesk – The Best VDI Solution for Healthcare

The pandemic started with the shutting down of workplaces to control the spread of the virus. Z-Desk ensured continuity of businesses of the clients via remote access to desktops, laptops or any other devices capable of RDP.

Desktop Virtualization to many organizations is expensive as well as complex. Z-Desk was conceived to challenge such status-quo.

- Z-Desk is hard agnostic and simple to deploy.

- Z-Desk gives an unparallel user experience.

- It is a secured and an “all-inclusive” Virtual Desktop Infrastructure (VDI) solutions.

Core components of zDesk:

- Hypervisor

- Connection broker

- Orchestration

- Management and control layer

These components are generally not integrated into a typical VDI. These generally tend to be a part of a multi-layer architecture. The typical VDI’s face a lot of issues like:

- Its management layer requires a dedicated hardware

- It requires separate installations for feature management

- It faces complexities of licensing the different modules

- To manage the full-blown VDI stack a specialized team is required

- It is way more expensive

The ‘zero layer’ architecture in zDesk eliminates these layers. zDesk does not require third-party vendors or software.

- It alters the engagement with the VDI solution

- zDesk is the industry’s only in memory VDI solution that runs on RAM and gives an exceptional performance and user experience

- zDesk gives a completely visual interface and efficiently delivers information to the end-user

- zDesk can be customized

- It has a different focus for healthcare portfolio

- To protect the sensitive healthcare data, it has specific predefined user controls and policies

- It is HIPAA and HITECH compliant

- zDesk offers zDesk as a Desktop-as-a-service (DaaS) model

- It is an OPEX-based, pay-as-you-go model

- It offers flexible deployment options either on cloud or on-premise

zDesk client experience

BronxCare Healthcare system adopted zDesk to address three main issues. Which are:

- Breakdown of ageing desktops

- Security risks that arise from general system login

- Poor user experience of the hospital staffs

zDesk has been a blessing for BronxCare because of its low maintenance requirement during the peak of the pandemic. zDesk has helped to improve the system tremendously.

zDesk replaced the traditional VDI’s at Premier Inc. for the following issues:

- Availability and performance issues

- Financial impacts which were rising because of the mounting productivity issue

- Moving processes offshore

Since no specific staff is required to maintain zDesk, it enabled Premier Inc. to reside within their own data centre.

zDesk also addresses security concerns and other healthcare industry requirements. 

Cost benefits by using zDesk as per the clients:

- Reduced infrastructure cost

- Reduced chances of failure since there are no moving parts

- Reduced cost of ownership because of the simple infrastructure and increased user density per server

- Eliminated the resource-related costs by reassigning full-time staffs to handle other responsibilities

- Assures security through zDesk monitoring

VDI’s help in the remote monitoring of patients in the isolation wards. The pandemic has accelerated the need for digital transformation in healthcare which is changing the face of the healthcare industry entirely. Long80 has brought a digital transformation in healthcare industry in USA.