The AI-powered Solution

 AIOps Platform Zero Incident Framework has a suite of tools that can work

cohesively or as stand-alone components. The suite includes:

Discover, Monitor, Analyze, Predict and Remediate.

The goal of this platform is to create an environment where there are no

incidents and every user is able to operate without fear of error. To do this, the

platform seamlessly integrates with enterprise tools, data sources, and

functions to drive the environment towards Zero Incidents.

AIOps-led offerings include IT Operations, Digital Service Desk AI

Software, Data Center as a Service (DCaaS), and Managed

Infrastructure Services with ZIF.

Discover

AIOps Platform Zero Incident Framework automatically discovers and maps

applications and their topology of the end-to-end deployment. This includes

the application's dependencies, configuration, and data flow.

Monitor

ZIF Monitor measures and improves end-user experience by providing real-

time analytics for web and mobile applications. It allows companies to monitor

and analyze the performance metrics, in order to improve the end-user

experience of their services.

Analyze

The monitoring tools solves these problems by using artificial intelligence

algorithms that can analyze ingest volumes of raw monitoring data from siloed

monitoring tools. These AI algorithms can identify patterns in both structured

and unstructured data sets and make sense out of them without any human

input or supervision.

Predict

AIOps Platform Zero Incident Framework predict the performance of the

application, infrastructure, and network. It also predicts when an application

will fail or when a customer's experience will degrade. The solution can be


deployed in any environment such as data centers, cloud services, and

networks.

Remediate

It can detect and diagnose the root cause of an issue, identify all impacted

systems, generate remediation plans and execute them in the right order. This

way it can save a lot of time for IT teams who are usually busy with other tasks,

like providing customer service or troubleshooting other issues.

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